Making Related Tabs Visible in iMIS

Having writeback information is incredibly useful. However, you need a place to view this information! Let's look at how to make writeback tabs available in iMIS.

Steps

Right-click the top of the customer profile and select Edit Tab Preferences.

A new pop-up will open. Click History.

Move the Informz Unsubscribes and Informz Bad Emails from the Other Available History Tabs list into the Visible History Tabs list.

Restart iMIS for the change to take effect.

If the Tabs Are Unavailable

There may be instances where the Informz Unsubscribes and Informz Bad Emails tabs are unavailable. In these instances, you should try the following steps:

Click Customers.

For the iBADEMAIL activity:

  • In the left navigation, navigate to Set up Module > Activity Types.
  • From the resulting Product Types list, select iBADEMAIL.
  • If the Create History Tab checkbox is unchecked, click Edit. Check the Create History Tab checkbox and enter a Tab Name.

For the iUNSUB activity:

  • In the left navigation, navigate to Set up Module > Activity Types.
  • From the resulting Product Types list, select iUNSUB.
  • If the Create History Tab checkbox is unchecked, click Edit. Check the Create History Tab checkbox and enter a Tab Name.

When complete, click Manage Customers and return to Edit Tab Preferences in a customer profile. The missing tabs (Informz Unsubscribes and Informz Bad Emails) should now be available.