How to Resubscribe an Unsubscriber

If a subscriber has explicitly asked to be resubscribed, you have several options. Let's look at the steps you need to take.


Navigate to Subscribers > Search. Enter the email address for the desired subscriber.

Click Update to retrieve the unsubscriber.

To reactivate an email address, hover over the menu icon next to the email and select Resubscribe.

Click Resubscribe.

A window opens confirming that the subscriber has been resubscribed.

Click OK.

Resubscribe a Record from the Unsubscribers Report

Individual email records can also be resubscribed from the Unsubscribers Report (Subscribers > Reports > Unsubscribes > Unsubscribes) by clicking Re-Sub  next to any email address.

Resubscribing is Easy

Assuming that the subscriber has asked to be reinstated into your email marketing program, there are quite a few ways to resubscribe. If you have any additional questions or concerns, you can reach out to your Advisor. He or she will be happy to help!